Privacy Policy

Effective Date July 16, 2026

IDA, LLC, doing business as IDA Property Management, manages Madison on Dietrich and is committed to respecting and protecting your privacy.

This Privacy Policy explains how IDA, LLC and Madison on Dietrich collect, use, maintain, protect, and disclose information obtained through this website, rental applications, resident portals, telephone calls, emails, text messages, property visits, and other interactions with residents, applicants, prospects, vendors, and members of the public.

For purposes of this Privacy Policy, references to “IDA Property Management,” “Madison on Dietrich,” “we,” “us,” and “our” refer to IDA, LLC and the properties and communities it manages, including Madison on Dietrich.

Information We Collect

We may collect information you voluntarily provide, including

Your name
Mailing address
Email address
Telephone or mobile number
Date of birth
Government-issued identification information
Employment and income information
Rental history
Payment and account information
Emergency contact information
Rental application information
Maintenance requests
Communications sent to us
Information submitted through resident, applicant, or owner portals

We may also collect technical information relating to your use of our website, including your Internet Protocol address, browser type, device type, website activity, and pages visited.

How We Collect Information

We may collect information through

Website contact forms
Rental applications
Tenant Web Access
Owner Web Access
Guest cards
Showing requests
Maintenance requests
Telephone conversations
Emails
Text messages
In-person communications
Payment and resident management systems
Screening providers and other service providers used to process applications or manage rental services

How We Use Your Information

We may use your information to

Respond to questions and requests
Process rental applications
Verify applicant information
Conduct screening authorized by the applicant
Communicate about leasing opportunities
Manage resident accounts
Process rent and other payments
Coordinate maintenance and service requests
Provide property notices and account updates
Send lease renewal reminders
Communicate community news, events, emergencies, and urgent notifications
Improve our services and website
Maintain business and legal records
Detect or prevent fraud and unauthorized activity
Comply with legal and regulatory requirements

Text Message Communications

When you provide your mobile telephone number and agree to receive text messages, IDA, LLC may send text messages relating to Madison on Dietrich or another property managed by IDA, LLC.

Messages may include

Responses to your questions
Leasing and showing information
Application updates
Account and payment notifications
Maintenance updates
Lease renewal reminders
Community announcements
Emergency or urgent notifications
Event information
Other property management communications

Message frequency will vary. Message and data rates may apply.

You may opt out at any time by replying STOP to a text message. You may reply HELP for additional information.

Consent to receive text messages is not a condition of purchasing goods, renting a property, or receiving services, except when text messaging is necessary to provide a service specifically requested through text.

The guide requires the Privacy Policy to explain how mobile numbers are collected, how the information is used, the types of messages sent, and the available STOP and HELP options.

Sharing of Information

IDA, LLC does not sell personal information.

We may disclose personal information to service providers and contractors that assist us with legitimate business operations, including

Property management software providers
Payment processors
Application and tenant screening providers
Maintenance vendors
Communication service providers
Website hosting providers
Attorneys, accountants, and professional advisers
Government authorities when required by law

These parties may receive only the information reasonably necessary to provide services on our behalf or fulfill legal requirements.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in information and consent will not be shared with any third parties for their own marketing or promotional purposes.

This mobile-information statement follows the specific disclosure recommended in the A2P registration guide.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of electronic storage or Internet transmission is completely secure. Therefore, we cannot guarantee the absolute security of information submitted electronically.

Data Retention

We retain personal information for as long as reasonably necessary to

Provide property management and rental services
Maintain resident and applicant records
Complete transactions
Respond to inquiries
Resolve disputes
Enforce agreements
Meet legal, accounting, and regulatory requirements

Third-Party Websites and Services

Our website may contain links to third-party websites, applications, rental portals, payment services, or screening services.

IDA, LLC is not responsible for the privacy practices, security, or content of third-party services. Users should review the privacy policies of those providers before submitting information.

Children’s Privacy

Our website and services are not directed toward children under 16 years of age. We do not knowingly collect personal information directly from children under 16 through this website.

Changes to This Privacy Policy

IDA, LLC may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

The updated policy will be posted on this website with a revised effective date. Continued use of the website or services following publication of an updated policy constitutes acknowledgment of the revised policy.

CTIA Compliance

IDA, LLC, doing business as IDA Property Management, complies with applicable CTIA guidelines and mobile carrier requirements for text messaging communications. Questions, concerns, or suspected violations involving our text messaging program may be reported by contacting ida@theidallc.com or 210-549-5875.

Contact Us

Questions or concerns regarding this Privacy Policy or the handling of personal information may be directed to

IDA, LLC
Doing business as IDA Property Management
3225 McLeod Drive, Suite 100
Las Vegas, Nevada 89121
Phone 210-549-5875
Email ida@theidallc.com